i have not received this yet
Thank you for alerting us to this. Your order was posted on 3 January and we can see from the tracking that it has been processed at Melbourne facility and showing expected delivery of 19 - 24 Jan. This is taken a particularly long time and we will keep on eye on it and if its not delivered in that timeframe we'll lodge an enquiry with Australia Post. It would help if you also lodged an enquiry.
We hope you receive the Paint by Numbers very shortly and we know you'll love the painting.
Pop and Oli